Unify your Umrah experience
at an affordable price
Book online hassle-free.
Why Choose Saafir
Ease on the move
Tickets are available on the go through our platform, no more queues!
Promise of convenient travel
We have an excellent system of taking service based on preference, as there is ticketing service for multiple routes via different categories of buses.
Reliability assured
Whether you are travelling for work or leisure, book your tickets through us and keep all your worries away.
Plenty of options to choose
Available bus operators
Saafir Travel
Nasr Al Quafil
Many more to come...
Our most popular routes
Riyadh to umrah
The Payment can be done through Tap pay.
- If a customer has sent payment to Saafir.co but the e-ticket is not confirmed or generated, i.e., there is no transaction ID or tickets booked/reserved by the mobile number of the mobile payment account, he can claim for refund in the similar procedure as above, without the ticket number. Such refunds will be given 7 business days (excluding Friday and Saturday) AFTER the event/trip has taken place. This is applicable for eid times also.
- If a customer has made an excess or less payment for a ticket accidentally, he is eligible for refund but he must claim for the refund within 24 hours of making the payment.
- If a customer has reserved a ticket and made a payment, however, for some reason, the ticket purchase process was not successful and a ticket was not issued, a customer can claim refund as per the policy above. Ticket number is not required, but mobile # used for booking and other information are required. Similar conditions will apply if the bank charges any such additional fee.
- In case of card payments, the last 4 digits of the card type of card is also needed. It is to be noted that for reasons beyond Saafir.co’s control, card payment may sometimes require time to post on the payment gateway’s panel which Saafir.co uses to verify payment. Saafir.co can only verify payment after it has been posted on the said panel.
The customer service team of Saafir services Limited is open from 7am to 11:59pm. For any kind of help or queries or questions, you can call the customer service number +966506685736.
- The tickets booked through saafir.co are only cancellable from Saafir Online as per Cancellation Policy.
- Please note that the cancellation fee and cancellation period may differ from one Umrah operator to another.
- If purchase confirmation email/SMS gets delayed or fails because of technical reasons or as a result of incorrect ID / phone number provided by the user etc. a ticket will be considered 'purchased' as long as the ticket shows up on the confirmation page of www.saafir.co
- If the E-mail/SMS is not received then please call our customer care or email us to info@saafir.co for confirmation.
- Email/SMS service will not apply to customers purchasing tickets at the respective umrah operator counters. It will apply for purchase through online and our agent points and purchasing through call centers.
- Passenger cannot claim www.saafir.co liable for any situation, occurrence etc. happen due to failure of any responsibility of passenger or the umrah operators.
- www.saafir.co holds the right to update or change any terms time to time without any prior notice.